Refund policy

Because our baked goods are made fresh and are perishable, all sales are final. We do not accept returns or exchanges.

If there is an issue with your order—such as receiving the wrong item, damage that occurred before pickup or delivery, or a quality concern—please contact us within 24 hours of receiving your order at jenny@themessyapron.com. Including photos of the product and packaging helps us evaluate the issue.

If an error was made on our part, we will work with you to make it right. Depending on the situation, this may include a replacement, store credit, or a refund at our discretion.

We are unable to offer refunds or replacements for:

• Orders that were not picked up at the scheduled time.
• Products that were damaged or improperly stored after pickup or delivery.
• Flavor or texture preferences, as taste is subjective.
• Custom or personalized orders that were completed as requested.

If you have any questions before placing your order, please don't hesitate to reach out at jenny@themessyapron.com.